Methodist Medical Group
Methodist Alliance

Locations

Methodist Family Health Center - South Grand Prairie

4560 Lake Ridge Parkway
Suite 200
Grand Prairie, TX 75052

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Methodist Family Health Center - South Grand Prairie

Methodist Urgent Care - Grand Prairie

4560 Lake Ridge Pkwy
Grand Prairie, TX 75052

View hours
Sunday
9:00am - 7:00pm
Monday
10:00am - 2:00pm
Tuesday
10:00am - 8:00pm
Wednesday
11:00am - 8:00pm
Thursday
8:00am - 8:00pm
Friday
8:00am - 8:00pm
Saturday
9:00am - 7:00pm
Methodist Urgent Care - Grand Prairie

About Pamela L. Santone, DO

Dr. Santone is board certified in family medicine and has special interests in women’s health and diabetes management. Dr. Santone earned her medical degree from the University of North Texas Health Science Center. She completed her residency at Scott and White Hospital in Temple. Dr. Santone has been in practice with Methodist since 2000.

She is the university physician for Dallas Baptist University and a volunteer physician at Mission Arlington Medical Clinic.

Insurances Accepted

Before scheduling your appointment, please confirm that your insurance plan is accepted. Coverage can vary by provider and service, so checking in advance helps avoid unexpected costs.

Insurances Accepted

  • 90 Degree PPO
  • Aetna HMO
  • Aetna PPO
  • Aetna Whole Health Texas Health
  • Baylor Scott & White Health Plan HMO/PPO
  • Baylor Scott & White Health Plan Marketplace Exchange
  • Baylor Scott & White Health Plan Medicare Advantage
  • Baylor Scott & White Quality Alliance
  • BCBS Blue Advantage HMO Marketplace Exchange
  • BCBS Blue Choice PPO
  • BCBS Blue Essentials HMO
  • BCBS Blue Premier HMO
  • BCBS Health Select POS
  • BCBS High Performance PPO Network
  • BCBS Medicare Advantage HMO
  • BCBS Medicare Advantage PPO
  • BCBS My Blue Health Marketplace Exchange
  • Buc-ee's
  • Catalyst-Aetna
  • Christian Healthcare Ministries
  • CIgna CAC
  • Cigna Connect Marketplace Exchange
  • CIGNA HMO
  • CIGNA Local+
  • CIGNA OAP
  • Cigna POS
  • CIGNA PPO
  • Coral Unity National Provider Network
  • Custom Ink Group Health Plan
  • Employers Health Network
  • EVRY Healthcare
  • Healthcare Highways
  • HealthSmart GEPO
  • HealthSmart PPO
  • HealthSpring Medicare Advantage HMO/PPO
  • Humana Gold Plus Medicare Advantage HMO
  • Humana Medicare Advantage PPO
  • Imperial Health Marketplace Exchange
  • Medical Cost Containment Professionals
  • Molina Marketplace
  • Molina Medicare Advantage
  • MultiPlan Commercial PPO
  • MultiPlan Medicare Advantage
  • Oscar Health Marketplace Exchange
  • Parkland Medicaid
  • Sana Benefits
  • Superior Ambetter Essentials & Virtual Access Marketplace Plans
  • Superior CHIP
  • Superior Foster Care
  • Superior STAR Medicaid
  • Tower Extrusions
  • Traditional Medicaid-Dallas County
  • Traditional Medicaid-Tarrant County
  • Traditional Medicare-Dallas County
  • Traditional Medicare-Tarrant County
  • Tricare West
  • TriWest VA Community Care
  • United Healthcare HMO
  • United Healthcare Marketplace Exchange
  • United Healthcare Medicare Advantage
  • United Healthcare PPO
  • Velocity National Provider Network
  • WellCare Medicare Advantage
  • WellCare Medicare Advantage by Allwell
  • WellMed Medicare Advantage
  • Wellpoint Marketplace Exchange
  • Wellpoint Medicare Advantage
  • Wellpoint STAR Kids
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Provider Ratings

4.9 out of 5

(702 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

127 Reviews

07/13/2026

Excellent

07/01/2026

Dr has been outstanding for 20 years

06/27/2026

Doctor takes time to listen and suggest options with the patient's preferences

06/21/2026

Dr santone is always caring, she takes time to address issues, Dr santone is the best

06/17/2026

Dr Santone is a wonderful doctor. I would be so grateful to be her patient for the rest of my life. A life she has well cared for with my medical needs.

06/14/2026

I-left there with pain still. I still have some pain. I don't feel that the steroid medication Is helping. I don't know what is wrong and I haven't seen anything in the MyChart to tell me what is wrong with me. I know Dr. Santone wishes to see me in July but I don't feel I should wait till then to know what was/is wrong. That is my concern.

06/14/2026

Excellent care and attention to detail from Dr. Santone.

06/12/2026

Dr. Santone is a very compassionate & caring doctorabsolutely the BEST.

06/11/2026

Dr. Santone is always attentive to my needs and concerns.

06/10/2026

Dr. Santone is one of the most thoughtful, caring and kindest physicians I've ever known. She cares deeply about her patients and always goes the extra mile. TRULY A GEM!

06/09/2026

Always good experience I love my doctor.

06/01/2026

Dr Santone has been my Dr for 12 years now and she has always given me the best care possible. I recommend her to all my friends. She is the best!

05/30/2026

She's the best!! Very patient and thorough. I love her and recommend my co workers to her. Awesome physician.

05/27/2026

Good

05/26/2026

Dr. Santone has been my doctor for many years. She is wonderfully caring, easy to talk to as well as helpful. She is compassionate.

05/23/2026

Doctor was concerned about my visit to recommended specialist. Doctor was eager to help with prescription from physician who had vacated my OB-Gyn practice.

05/22/2026

I like visiting with dr Santone, she is a great dr. Meets my needs.

05/22/2026

Love Dr. Santone. She continues to look out for what is best for me.

05/14/2026

My migraines have been getting worse since they started. Dr. Santone has always discussed new available treatments. She also sent me information about "why" I might not be responding to these treatments. Though it wasn't news we'd like to hear, it made us feel better knowing as we always have, that Dr. Santone stays relevant & current on medical issues. My husband & I have been patients of Dr. Santone for over 25 years. (except when we moved 4 hours away & even then, we still returned to her a few times) We were so relieved when we returned to her area. Thank you Dr. Santone for always striving to provide us with excellent care.

05/14/2026

Dr Santone has been my primary care doctor and as I call her my angel for 20 years. She saved my life. When I first met her I had not had a mammogram in 12 years. I had kept postponing. She excused herself then returned with my scheduled mammogram for 9 am the next day. I kept the appointment and cancer was discovered. Thanks to Dr Santone it was only at stage 2, Praise God and Methodist to bring cancer free.

05/12/2026

Wish all my friends and family could have Dr. Santone ad their doctor

05/12/2026

I always recommend Dr Santone to everyone!

05/11/2026

Good

05/06/2026

I love Dr. Santone - she is awesome! Always caring and explains everything.

05/02/2026

Good

04/28/2026

GREAT Service EVERY time

04/16/2026

Dr. Santone is always very kind and courteous and explains things well. I would recommend her to everyone if she were taking new patients.

03/28/2026

Dr Santone is wonderful! Very pleasant and caring.

03/28/2026

Good experience!Thank you

03/20/2026

I appreciate Dr. Santone's concern for my health and wellness. I also appreciate her willingness to listen to my thoughts and point of view. I am never made to feel like I don't have a say in my medical decisions or that my choices are in question.

03/14/2026

I am very fortunate to have had a long relationship with my doctor and she gives me sound recommendations without making me feel uncomfortable. Always a thorough and caring professional.

03/13/2026

I love my relationship with my Provider

03/13/2026

Dr Santone is awesome

03/11/2026

Everything went good

03/11/2026

I recommend Dr Santone all the time.

03/11/2026

The annual exam went smoothly in all areas.

03/06/2026

Great attention to my medical concerns

03/03/2026

Dr Santone is my favorite Dr I have ever had

03/02/2026

Great services and great Doctor.

02/28/2026

If there is a perfect physician, she is the one.

02/27/2026

I've been seeing Dr Santone for 24 years now so yes. It's going to see friends and not like going to the doctor

02/18/2026

I love Dr Santone

02/16/2026

They address and explain things you understand so I'm great full to them

02/15/2026

Highly recommended

02/14/2026

Great doctor and listen to her patient

02/14/2026

Awesome experience

02/13/2026

I have known Dr Pamela Santone for 20 years. She is an excellent doctor. I would not want anyone else.

02/07/2026

Dr. Santone was very helpful in addressing my concerns.

02/07/2026

Good

01/24/2026

Always pleased

01/24/2026

Dr. Santone is a fantastic physician! Definitely a ten!

01/24/2026

Dr Santone has been my doctor for 20 years and she has yet to give me any reason to want to change. I already know there will be no reason for me to change cause she's the best.

01/23/2026

They were great

01/13/2026

Dr Santone is patiently listens and thourough. She knows my history and grateful for her care.

01/03/2026

Dr. Santone is always very thorough and cares about her patients

01/02/2026

Dr. Santone provided feedback on my current condition and progress. We have great rapport.

12/28/2025

Dr. Santone is always attentive, professional and always listens carefully.

12/24/2025

Good caring doctor

12/23/2025

Dr. Santone is extremely attentive and thorough.

12/17/2025

De Santone works hard to meet my needs

12/14/2025

I live a long distance from Dr Santone, but I would not change because she is professional, makes you feel comfortable and informed.

12/13/2025

Dr Santone has been my doctor for 20 years. Diagnosed my breast cancer managed my care and treatment. Dr Santone is very caring always cares for me.

12/11/2025

Love Dr Santone

12/10/2025

Dr. Santone is phenomenal! She's caring and wants the best for her patients. She's always goes out of her way to help and accommodate not just me but all her patients.

12/06/2025

Courtesy, professional

11/26/2025

Dr Santone always listens and answers all of my questions. We went over everything including my prescriptions.

11/11/2025

She answered all my questions and helped me feel confident and comfortable with my treatment plan.

11/03/2025

I love Dr. Pamela Santone! She is an excellent doctor.

10/30/2025

Dr. Santone makes me feel comfortable and understands my needs. I appreciate her very much.

10/25/2025

Dr. Santone always take her time to address my needs. She genuinely cares for her patients.

10/22/2025

Dr Santone is always thorough and knowledgeable.

10/21/2025

Dr.santone is an exceptionally great doctor that cares a lot for me as a patient. She has me through some hard times for over 25 years. Thankful for her.

10/21/2025

Very good experience

10/20/2025

Dr. Santone has a genuine concern and interest for her patients

10/20/2025

Love Dr Santone, she is the BEST!!!

10/20/2025

Dr. Santone is the best!!

10/18/2025

They explain everything to you so that you can uderstand

10/18/2025

SATISFIED

10/15/2025

Good

10/11/2025

Over 23 years Dr. Santone have been very professional, polite, efficient, caring and the best doctor ever to control any or all unexpected health issues. I am so happy she is involved with my health needs and Methodist health group.

10/11/2025

Love Dr. Santone

10/06/2025

Good experience.

10/04/2025

Couldn't be a better group to address any concerns

10/03/2025

Dr. Santone is awesome.

09/30/2025

I d as ng say brought good things about Dr Santone

09/30/2025

Always pleasant and helpful.

09/28/2025

Completely trust Dr Santone with my care!

09/24/2025

Dr. Santone Is the best

09/16/2025

Dr Santone is the best

09/12/2025

Pamela Santone is amazing!

09/11/2025

Very good

09/10/2025

Good

09/10/2025

Very friendly and courteous

09/09/2025

Dr Santone is one of the most caring and compassionate doctor I have ever had. She goes above and beyond taking care of my health. She is one in a million!

09/09/2025

I have recommended Dr Santone to several friends

08/27/2025

Dr. Santone shared her medical journal to give a visual example of area examined

08/27/2025

I trust her to always make best choices for my health

08/25/2025

Dr Santone is second to none and she is the best.

08/23/2025

We discussed several items. Dr Santone always explains things.

08/19/2025

As always Dr Santone is amazing listens and very caring explains everything

08/16/2025

Good

08/15/2025

Dr. Santone is the best. She's been my doctor since early-mid 1990'.

08/13/2025

I always recommend all doctors to people I know and family members, you all are a great. Service is outstanding.

08/02/2025

Excellent service

08/01/2025

Dr Santone is a great doctor! She listens to my questions and concerns. She answers said questions and concerns making ng sure I understand. I cannot say this enough, Dr Santone has saved my life more than once. She has been my advocate more than once when I couldn't get anyone to listen. I have been with her for 12 years and have no plans to change doctor's.

08/01/2025

Good

07/31/2025

Love Dr. Pam Santone

07/29/2025

Love Dr. Pam..

07/27/2025

Very courteous, and understanding.

07/26/2025

I could not ask for a more caring physician

07/26/2025

Dr Santtone is an excellent doc, she is always in tune to my needs, she hears me and acts to ensure my concerns a addressed

07/26/2025

Everyone was very professional, DrProvided great care and concern in treating me

07/24/2025

I can not say enough about Dr. Santone. She is a caring doctor who listens to you.

07/22/2025

Dr. Santone was very attentive to my needs. She took her time to determine the best course of treatment.

07/22/2025

Dr. Santone is amazing and I always enjoy catching up.

07/20/2025

Always SATISFIED

07/16/2025

All questions were answered thoroughly.

07/09/2025

Good

07/02/2025

Love Dr Santone! She is a wonderful and caring doctor.

07/01/2025

Always a very good visit with Dr. Santone. She is very detailed and thorough and asks great questions that remind me of things that I need to make her aware of. That's what I expect from my doctor and I appreciate her experience in knowing how to ask the right questions.

07/01/2025

I recommended my daughter and she will be a new patient

07/01/2025

I will always trust my Pam santone

07/01/2025

Dr. Santone is a very caring doctor. She is very supportive in making sure that I get better and receive the proper care I needed.

06/28/2025

Dr. Santone is very attentive and knowledgeable. I love the way she cares for her patients. She is a great doctor. Very glad to have found her.

06/28/2025

Dr. Santone did an excellent job of listening and coordinating multiple complicated and urgent issues. Home oxygen was delivered on a Friday afternoon, Rxs were sent , specialist was consulted and a complex treatment plan was developed . All while having a busy schedule, I never felt rushed or unattended.Joscelyn , her assistant, was extremely competent is arranging Oxygen delivery as well as managing other family medical requests. Few facilities have exceptional doctors as Dr. Santone. She is an exemplary Family doctor and valuable addition to Methodist Medical Group and Methodist system.

06/15/2025

Very professional

06/11/2025

Dr. Santone is the best doctor! She is so caring and knowledgeable. I would recommend her to anyone looking for a PCP.
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